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Uber: Collecting Location Data

by Kate Lynch on 2017-01-02T15:40:00-05:00 | Comments

It's no surprise that Uber collects data about users' locations: you probably heard something about Uber's so-called "God View" tool back in 2014, when Uber's top New York executive was investigated for tracking users in real time and making their locations available to Uber employees without users' permission. More recently, the company also paid $20,000 in settlement fees for failing to disclose a serious data breach in a timely fashion. 

 

Latest in Uber's data collection developments comes the news that Uber is now tracking users even after they have been dropped off at their destination. According to Uber, "We do this to improve pick-ups, drop-offs, customer service, and to enhance safety."

Previously, Uber only collected user location information when users had the app open on their phone - however, with these latest updates, Uber can continue to collect data even after users close the app.  

This move has raised concerns about privacy information for many people who worry that the app might be collecting data from users all the time. You can find more detailed information on when Uber is tracking users, as well as how to shut off Uber's tracking features, on the company's help site: https://help.uber.com/h/ba9dd342-158d-421f-a9ea-0e6c7aaad726.  

 

Bhuiyan, Johana. (Jan. 6, 2016) Uber Settles With New York Attorney General Over "God View" Tracking Program. Retrieved from https://www.buzzfeed.com/johanabhuiyan/uber-settles-godview?utm_term=.sh3DDJ4K7#.hrY88OM6e

Roman, Laura. (Dec. 1, 2016). Uber Now Tracks Passengers' Locations Even After They're Dropped Off. Retrieved from http://www.npr.org/sections/alltechconsidered/2016/12/01/503985473/uber-now-tracks-passengers-locations-even-after-theyre-dropped-off

Uber Pays $20,000 Settlement Over Data Claims. (Jan. 7, 2016) Retrieved from http://www.bbc.com/news/technology-35254459.

What is Trip Related Location Data? Retrieved from https://help.uber.com/h/ba9dd342-158d-421f-a9ea-0e6c7aaad726


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