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(MB524) 21st Century Leadership


Competency Modeling: Process of analyzing and describing types and range of abilities, knowledge, and skills present in an organization, or which it needs to acquire to gain a competitive advatnage.

Ethics: The basic concepts and fundamental principles of decent human conduct. It includes study of universal values such as the essential equality of all men and women, human or natural rights, obedience to the law of land, concern for health and safety and, increasingly, also for the natural envvironment.

Fundamental Attribution Error: A theory of social psychology that describes the inclination to overemphasize the influence of a human's dispositional factors while ignoring the influence of situational factors of a person's behavior.

Group Norms: Unspoken and often unwritten set of informal rules that govern individual behaviors in a group. Group norms vary based on the group and issues important to the group. Without group norms, individual would have no underneath of how to act in social situations.

Leadership: The individuals who are the leaders in an organization, regarded collectively. The act of inspiring subordinates to perform and engage in achieving a goal.

Management: The organization and coordination of the activities of a business in order to achieve defined objectives.

Self-fulfilling Prophecy: Any positive or negative expectation about circumstances, events, or people that may affect a person's behavior toward them in a manner that causes those expectations to be fulfilled.

Self-serving Bias: Tendency to take credit for successful outcomes, and to deny responsibility for the unsuccessful ones.

Values: Important and lasting beliefs or ideals shared by the members of a culture about what is good or bad and desirable or undesirable. Values have major influence on a person's behavior and attitude and serve as broad guidelines in all situations. Some common business values are fairness, innovation and community involvement. 


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